Support & Guidance

Comprehensive Support for Your Journey

Our Support Services Team plays a crucial role in providing emotional, social, and spiritual support to our patients and their families/whānau. 

We understand that facing life-limiting illnesses brings forth unique challenges, and our trained counsellors are here to assist not only patients but also their families, whānau, and carers in coping with these issues and providing support during bereavement.

Available Support Services: If you have questions or need support, our Support Services Team can be reached at 06-753 7830. 

We offer a range of services to address the diverse needs of our community, including:

• Counselling
• Carers’ Group
• Bereavement Support Group
• Social Work
• Spiritual Care & Advice
• Memorial/ Remembrance Services 
• Arts Therapy
• Biography Service

For information on Coping with Loss and Grief, follow this link.

For information on Support in Residential Support Facilities for patients and their families/whanau, follow this link.

Counselling and Crisis Support

Counselling is a valuable process designed to address personal, social, or psychological challenges, and you are encouraged to schedule an appointment with one of our counselling team members. 

In the case of a crisis, immediate support is accessible through the National Helpline at 1737, providing assistance from trained counselors 24/7. 

For high-risk mental health situations, please contact the Mental Health Assessment & Brief Care (ABC) Team via Te Whatu Ora Taranaki: Hospital at 0508 292 467.

Social Work Services

Our team of dedicated Social Workers offers compassionate care, expert advice, and unwavering support to address a wide range of personal and social challenges. 

Whether you’re navigating complex community issues or facing personal difficulties, our Social Workers are here to assist you. To connect with a Social Worker, please call us at 06 753 7830.

Spiritual Care

Spiritual care seeks to help individuals find hope, resilience, inner strength, and peace during times of illness, transition, and loss. 

It acknowledges the uniqueness of each person and responds compassionately to the challenges of a life-limiting illness. 

Learn more about Spirituality & Wellbeing.

Creative Arts Therapies

Grounded in the belief that creativity enhances well-being, our Creative Arts Therapies utilise creative expression as a natural aspect of human experience. 

Explore more about arts therapy. Everyone’s journey is unique, and maintaining dignity at the end of life is paramount. 

Our Support Services Team is here to guide, assist, and ensure that you and your loved ones receive the compassionate care you deserve.