Comprehensive Support for Your Journey
Our Support Services Team plays a crucial role in providing emotional, social, and spiritual support to our patients and their families/whānau.
We understand that facing life-limiting illnesses brings forth unique challenges, and our trained counsellors are here to assist not only patients but also their families, whānau, and carers in coping with these issues and providing support during bereavement.
Available Support Services: If you have questions or need support, our Support Services Team can be reached at 06-753 7830.
We offer a range of services to address the diverse needs of our community, including:
- Counselling
- Carers’ Group
- Bereavement Support Group
- Social Work
- Spiritual Care & Advice
- Memorial/ Remembrance Services
- Arts Therapy
- Biography Service
For information on Coping with Loss and Grief, follow this link.
For information on Support in Residential Support Facilities for patients and their families/whanau, follow this link.
Counselling and Crisis Support
Counselling is a valuable process designed to address personal, social, or psychological challenges, and you are encouraged to schedule an appointment with one of our counselling team members.
In the case of a crisis, immediate support is accessible through the National Helpline at 1737, providing assistance from trained counselors 24/7.
For high-risk mental health situations, please contact the Mental Health Assessment & Brief Care (ABC) Team via Te Whatu Ora Taranaki: Hospital at 0508 292 467.
Social Work Services
Our team of dedicated Social Workers offers compassionate care, expert advice, and unwavering support to address a wide range of personal and social challenges.
Whether you’re navigating complex community issues or facing personal difficulties, our Social Workers are here to assist you. To connect with a Social Worker, please call us at 06 753 7830.
Spiritual Care
Spiritual care seeks to help individuals find hope, resilience, inner strength, and peace during times of illness, transition, and loss.
It acknowledges the uniqueness of each person and responds compassionately to the challenges of a life-limiting illness.
Learn more about Spirituality & Wellbeing.
Creative Arts Therapy
Grounded in the belief that creativity enhances well-being, our Creative Arts Therapies utilise creative expression as a natural aspect of human experience.
Explore more about arts therapy. Everyone’s journey is unique, and maintaining dignity at the end of life is paramount.
Our Support Services Team is here to guide, assist, and ensure that you and your loved ones receive the compassionate care you deserve.
Helpful Tips for Difficult Conversations
Initiating conversations about sensitive topics can be challenging, but it’s essential for fostering understanding and support within families.
Here are some practical tips to help you navigate these important discussions with care and compassion.
You are not alone
Caring for someone at the end of their life is one of the most challenging experiences we can face. Just as each person lives their life uniquely, they also approach death in their own way. Our hope is that when the time comes, it will be as peaceful and dignified as possible, with loved ones feeling well-supported.
The booklet, Hospice Guide for Carers, covers a range of topics, including being a caregiver, supporting a loved one, building circles of support, practical home nursing tips, and other important matters. Your copy of Hospice Guide for Carers is downloadable…