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FAQ – HospiceShops

What help/services can Hospice be/provide to me and my family?
What is Palliative Care?

Palliative care is a branch of health care that attends to only those with an advanced life-limiting illness. A life-limiting illness is one that has no cure.

The focus of this area of care is the patients and their family | whānau’s total care (i.e. physical | tinana, social | whanaungatanga, emotional | hinengaro and spirtual | wairua wellbeing).

Care is specific to each person and focuses on helping them to live the best that they can for as long as they are able.

This care can be provided in home or in another place (e.g. Te Rangimarie, hospital or long term residential facility). Care is provided by a skilled team of health professionals lead by the specialists in palliative care – in this case, Te Kahu Pairuri Hospice Taranaki multi disciplinary team.
* What is it going to cost me? How is Hospice funded?

aThe care that Te Kahu Pairuri Hospice Taranaki provides is free to patients. Hospice Taranaki has a contract with Te Whatu Ora to provide palliative services to the residents of the Taranaki region.

This contract only covers about 40 – 50% of the cost of providing this service. The rest is funded by donations, income from HospiceShops, grants, fundraising and bequests.

See more information on making a donation.
* When does Hospice help stop?

As part of our care, we realise that the journey of the family | whānau goes on long after their loved one dies.

For this reason, Te Kahu Pairuri Hospice Taranaki bereavement support team keep in touch with the family|whānau to help them adapt to the losses as they move forward in their life without their loved one.
* What happens if I'm at home and need help at night or on the weekends?

Te Kahu Pairuri Hospice Taranaki has a 24/7 phone line that you are able to ring for help- 06 753 7830. If you need further help one of our on call specialist nurses may visit you at home. Sometimes an after-hours doctor, or your GP may also need to be phoned or may need to visit.
* How can I help Hospice? (Goods)
* What does a volunteer do at Hospice?

Volunteers give generously of their time and skills for our organisation.

They help in many areas including: inpatient unit support, community care of patients, administration support, biography service, gardening, catering, driving for patients, shop volunteers, fundraising, maintenance/building/odd job repairs, making crafts, floral art, and many jobs supporting the HospiceShops.

See more information on volunteering.
Is there a difference between Hospice and the Cancer Society?

Yes. The Cancer Society offers services to the people who are coping with the diagnosis and treatment of cancer in their families.

Nurses who are qualified and experienced in cancer care provide support and information to newly diagnosed people and their families.

Whereas Hospice cares for all people who have a life-limiting illness. This could be cancer, end stage heart, lung or renal disease, motor neurone disease, multiple Sclerosis, HIV/AIDS as well as other medical conditions for which there is no cure.
Do I have to have cancer in order to receive hospice care?
* Where do I have to go to get Hospice help?
Isn't it true that if I go into Hospice (Te Rangimarie), I won't go home?

Patients with acute needs can be cared for in Te Rangimarie Hospice.

Once their condition has improved they may go back home again. Sometimes, carers need a break and admission to the inpatient unit (Te Rangimarie) is a good short-term solution.

Patients may also choose to die in Te Rangimarie, if dying at home is not the preferred option or not possible.
Is Te Kahu Pairuri Hospice Taranaki affiliated with any religious group? My beliefs/culture is very important to me.

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HospiceShop Managers

Marie O'Brien

Marie O’Brien

Hawera HospiceShop Manager

Jessica Sinclair

Jessica Sinclair

Group Retail Manager and Westown HospiceShop Manager

Tia- Waitara HospiceShop Manager

Tia Donkers

Waitara HospiceShop Manager

Melanie Todd

Melanie Todd

Stratford HospiceShop Manager

Kay Terry

Kay Terry

HospiceShop Warehouse Manager

Tania Brown

Tania Brown

Group Retail Manager and Waiwhakaiho HospiceShop Manager