Support Services (including Social Worker)
Support Services Team
Providing emotional, social and spiritual support to our patients and their families/whanau is an important part of what we do. Our trained counsellors help not only the patients but also families/whanau and carers cope with the issues arising from the illness and support them during bereavement.
What support services are available (phone 06 7537830):
- Carers' Programme
- Bereavement Support Group
- social Work
- spiritual Care & Advice
- Memorial services/ Time of Remembering
- Arts therapy
- Biography Service
- Family support including Bereavement Support
For information regarding Coping with Loss and Grief, please click here
For information regarding the Support in Residential Support Facilities for patients and their families/whanau, please click here
Carers can support your loved ones by:
- Doing your best to be a good listener.
- Being truthful.
- Enjoying the good days - Make the most of your time!
- Don't be afraid to ask questions, and ask for help.
Counselling is the process of helping and supporting a person to resolve personal, social, or psychological challenges and difficulties.
Please note that we do not provide a crisis counselling service so if you need a counsellor immediately, dial or text the National Helpline on 1737 which has a trained counsellor available 24/7. If there is a high risk mental health situation, the mental health Assessment & Brief Care (ABC) Team can be contacted via the Hospital on 0508 277 478. The ABC Team (formerly known as the Crisis Team & Acute Home Based Treatment team) are Taranaki DHB's 24 hours a day, seven days a week on-site and mobile mental health assessment team responding to people experiencing distressing and/or debilitating mental health concerns across the region.
If anyone would like to have access to a professional counsellor outside of what Hospice can offer and would prefer to see someone face-to-face, this may be accessed via a GP or self-referral to Taranaki Primary Connections (TPC) on (06) 759 4064 or email firstname.lastname@example.org
Social Workers provide care, advice and support to people with personal or social problems and help with community and social issues.
Spiritual care seeks to help people discover hope, resilience, inner strength and peace in times of illness, transition and loss. It acknowledges the value and uniqueness of each person and responds compassionately to the challenges and needs of individuals with a life-limiting illness. Spirituality is the aspect of our humanity and refers to the way we seek and express meaning and purpose, the way we experience our connectedness to ourselves, other, the sacred, nature, creativity and to the moment. Further information about spirituality can be found at: https://spiritualityandwellbeing.co.nz/definitions/
The Creative Arts Therapies are based on the idea that creativity enhances the well-being of all people and is a natural aspect of all cultures and human experience. Further information about arts therapy can be found at www.anzacata.org
Everyone faces death in their own way; making choices and having control is an important way to keep your dignity at the end of life.
Moku a no enei ra
ka hekejeke; he rakau ka
hinga ki te mano wai!
Let these few days be for
me, for the declining sun;
a tree falling through
many floods of waters
Introducing our Hospice Support Services Team
Stacey Marshall - Support Services Manager & Registered Arts Therapist
Stacey is responsible for ensuring appropriate support is provided for Hospice patients, families/whanau, children and significant others as required. She also has a client caseload and offers arts therapy as an option for when words are not enough or for when there are no words.
Stacey works with children, patients, family/whanau members and those who are bereaved.
Contact Stacey by email here or phone 06 753 7830 ext 8669 - Monday to Thursday
Tarsha Lawrence - Counsellor
Counselling is the process of helping and supporting a person to resolve personal, social or psychological challenges and difficulties. Tarsha is a provisional member of NZAC. She provides individual counselling for Hospice patients, their family members, children and those who are bereaved. Tarsha also facilitates the Bereavement Support Group and Carers' Programme hosted throughout the year.
Tarsha is available Wednesday to Friday by email here or phone 06 753 7830 ext 8679
Mary Harker - Spiritual Care Coordinator
Spiritual care seeks to help people discover, hope, resilience, inner strength and peace in times of illness, transition and loss. It acknowledges the value and uniqueness of each person and responds compassionately to the challenges and needs of individuals with a life-limiting illness.
Spirituality is the aspect of our humanity that refers to the way we seek and express meaning and purpose, the way we experience our connectedness to ourselves, others, the sacred, nature, creativity and to the moment.
Mary leads a team of spiritual carers who provide spiritual support for patients and whanau. The service is responsive, inclusive, and non-denominational, and works closely with community spiritual leaders.
Referrals can be made through your Hospice Nurse or by contacting Mary directly.
To contact Mary email here or phone 022 078 9756
Kelly Moore - Counselling Student
Kelly is in the process of completing a 3 year Bachelor of Applied Counselling degree at MIT. Kelly liaises with our Aged Care Clinical Nurse Specialist regarding support for Central and South Taranaki residents in Aged Care Facilities and working with appropriate referrals in these areas. She also facilitates counselling support, mediation, debriefing and education for staff in Aged Care Facilities where required.
Kelly can be contacted Mondays and Tuesday by email here or phone 06 753 7830 ext. 8641
Jackie Price - Social Worker
Jackie completes social assessments which assist the wider Hospice team to provide the best possible support to patients and their families/whanau.
This involves advocacy, as well as providing information and referrals to other agencies as required. Jackie can provide information and assistance with a variety of resources including Meals on Wheels, Medical alarms, Mobility Parking, Enduring Powers of Attorney, Wills, Rest Home placements, and Work and Income entitlements including Funeral grants.
Jackie also assists with discharge planning within Te Rangimarie Hospice and completes visits to community patients at home and patients in either Hawera or New Plymouth hospital.
Mark Wester - Social Worker
Contact Hospice Taranaki
Support Services Manager: Stacey Marshall (Registered Arts Therapist)
Counsellor: Tarsha Lawrence
Spiritual Care coordinator: Mary Harker
Counselling Student: Kelly Moore
Social Workers: Jackie Price & Mark Wester
Biography Service Coordinator: Stacey Marshall