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Patients Rights

Our Commitment to your privacy

We respect your privacy and are committed to protecting your personal and health information.

See “more info” for the full statement, which explains how we collect, use, store, and share your information in accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020.


The code and your rights

When you use a health or disability service in New Zealand, you have the protection of a Code of Rights.

Everyone using a health or disability service has the protection of a Code of Rights. | Kei ngā tāngata katoa te haumarutanga o te Tikanga Mōtika me ka mahi te ratonga hauora, hauātanga rānei.

Right 1

The right to be treated with respect | Mana

Right 2

The right to fair treatment | Manaakitanga

Right 3

The right to dignity and independence | Tū rangatira Motuhake

Right 4

The right to appropriate standards | Tautikanga

Right 5

The right to effective communication | Whakawhitiwhitinga whakairo

Right 6

The right to be informed | Whakamōhio

Right 7

The right to choice and consent | Whakaritenga mōu ake

Right 8

The right to support | Tautoko

Right 9

Rights during teaching and research | Ako me te rangahau

Right 10

The right for your complaint to be taken seriously | Amuamu


Consent for Care – Aged Care

Our hospice works in partnership with the Aged Care Facility and Medical providers in Taranaki, to provide holistic and compassionate end-of-life care, while respecting individual choices. To view the full document please see “more info”.